Travel Resources
All the information you need about international health insurance and emergency assistance abroad.
International health insurance coverage
UT faculty, staff, and students traveling abroad on university-sponsored trips are covered by an international travel insurance policy underwritten by Chubb Insurance. To qualify, you must comply with the university’s travel request and registration process.
Benefit highlights include:
- $500,000 Total Maximum per Covered Accident or Sickness
- $0 Deductible per Covered Accident or Sickness
- Emergency medical and security evacuation benefits
Be sure to read the definitions, description of benefits, and limitations in the brochure above. While this plan does provide some coverage for trip delays and interruptions, its primary purpose is health insurance, NOT trip insurance. Trip cancellation insurance, if needed, should be purchased independently.
Reimbursement claims
Generally, most medical costs abroad will be paid directly by the traveler. These out-of-pocket costs can then be submitted to Chubb as a claim for reimbursement. Travelers who would like to file a claim should:
- Fill out the claim form.
- Send the completed claim form and any necessary supporting documents (e.g., copies of itemized doctors’ bills, proof of payment, etc.) to [email protected].
You can direct international insurance questions to Shawn Lenker at [email protected].
24/7 travel assistance with Crisis24 Horizon
UT partners with Crisis24 Horizon to provide 24/7 medical, security, and emotional assistance to our travelers while they are abroad.
Crisis24 can support UT travelers in many ways, including:
- Providing pre-travel, location-specific information, alerts, and advice via the Crisis24 website.
- Locating and scheduling appointments with medical providers abroad.
- Replacing medication while abroad.
- Providing medical and/or security advice or emergency assistance abroad.
Crisis24’s network of medical and security services operates 24 hours a day, 365 days a year, all over the world. Crisis24 will also get in touch with UT as needed, depending upon the situation, and can even communicate with your family members back home.
Download the Crisis24 app
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